Questions & answers

Four NinjaTrader 8 add-ons, sold separately or together. The Precision Order Panel is an order-entry panel that sits on your chart. The Precision Signal Engine scores liquidity sweeps and rejection blocks and draws the stop and target it would take. The Precision News Notifier reads trend bias across seven timeframes and watches a live news wire. The Precision Candle Countdown puts a bar timer next to the newest candle. They are subscriptions, not one-off purchases, and they work on your own machine with your own broker.

No. You import a file, restart NinjaTrader, and drag the indicator onto a chart. Everything after that is buttons and settings.

Two ways. The browser demo is the actual Order Panel running on a simulated market with no signup at all — click BUY, drag your stops, arm a news straddle. Or take the 3-day trial and run the real thing in your own NinjaTrader.

If NinjaTrader 8 can trade the account, these work with it. They sit on top of NinjaTrader rather than talking to your broker directly.

Yes, and the Order Panel was built on prop evaluations. Prop Mode blocks any order that would breach your daily loss limit, trailing drawdown or contract cap, sizes positions to your per-trade risk, and shows how much room you have left.

Only the way NinjaTrader itself does — through Windows on a Mac, such as Parallels or Boot Camp. There is no native Mac build because NinjaTrader 8 is a Windows application.

No. Nothing here places a trade on its own and nothing manages a position for you. The Signal Engine does mark setups and score them, but it is an indicator — it prints an arrow and a suggested plan on the chart, and every decision after that is yours.

Nobody can promise that and you should be wary of anyone who does. These tools make execution faster and mistakes less likely. The trading is still yours.

The Order Panel, if you only take one — it is the one you touch on every trade. If you already trade liquidity sweeps and rejection blocks, the Signal Engine is the one that changes the most. If you want all four, All-Access costs less per year than the Order Panel alone.

A monthly plan covers one machine. All-Access covers two, which is usually a desk and a laptop.

Precision Order Panel $89 a month. Precision Signal Engine $99 a month. Precision News Notifier $59 a month. Precision Candle Countdown $39 a month. All-Access is $999 a year and includes all four on two machines.

The Order Panel alone is $1,068 over a year. All-Access is $999 and includes all four tools plus a second machine. The four bought separately come to $286 a month, which is $3,432 a year. If you want more than one tool, buying them separately never makes sense.

Yes. Add them to the cart and you check out once, with one card entry, and they arrive on a single subscription.

Three days, every feature unlocked, on your own NinjaTrader. Stripe takes a card and charges $0 today. On day three it becomes $89 a month automatically unless you cancel first.

So it can convert without interrupting you. There is no day-three checkout to complete and no session where the panel stops working mid-trade. Cancel inside the three days and you are never charged.

No. It is one trial per machine, and the check happens before checkout so a second attempt never creates a subscription that would charge you later.

My Account, then Manage billing, which opens Stripe's own portal. One click, no email to anyone. Cancelling stops every future charge and you keep access until the period you already paid for runs out.

Any payment can be refunded in full within 7 days, no reason needed. After 7 days a payment cannot be refunded, but cancelling stops all future charges immediately.

Because there is a free browser demo and a three-day trial before you pay anything, and because the software runs on your machine once it is downloaded. A week is long enough to know.

Stripe retries automatically and emails you. Your tools keep working during that window. Update the card in My Account, then Manage billing.

Stripe emails a receipt for every payment, and every past invoice is downloadable from Manage billing.

Not on an existing subscription. If prices change, they change for new customers.

In NinjaTrader: Tools, then Import, then NinjaScript Add-On. Pick the .zip exactly as you downloaded it — do not unzip it first, that is the single most common mistake. Restart NinjaTrader, then drag the indicator onto a chart from the indicator list.

Add the indicator to a chart without a key in it. It prints the Machine ID straight into New, then NinjaScript Output, and shows it on the chart as well. It is also in Control Center, Help, About.

Right-click the chart, Indicators, select the Precision indicator, and look for the group called 0. License at the top of its settings. Paste the key there and click OK. It activates within a second.

You are sent to the activation page straight after checkout. Paste your Machine ID and the key appears with a copy button. If you closed that page, sign in at My Account with any key you already have, or use the link in your Stripe receipt.

My Account. Sign in with your licence key — that is the credential, there is no password — and every tool your plan covers has a download button.

No password anywhere. Your licence key is your sign-in. One less thing to forget, and one less thing to leak.

Restart NinjaTrader — the list only refreshes on restart. If it is still missing, the import probably failed silently because the zip was unzipped first. Re-download and import the zip untouched.

That is almost always another add-on on your PC that already had errors — NinjaTrader refuses to import anything while any custom script is broken. Open New, NinjaScript Editor, press F5, and the error list names the file at fault. Fix or remove that one and the import will go through.

Your key is tied to your NinjaTrader Machine ID by a signature that cannot be edited. Give the key to somebody else and their machine rejects it.

The key was minted for a different Machine ID. Usually the ID changed, or the key came from another PC. Re-activate in My Account with the ID the indicator is printing right now and you get a fresh key free.

It happens, and reissues are free and always will be. Re-activate with the new ID in My Account, or email support and it is sorted the same day.

Re-activate on the new machine within your seat count and you get a new key immediately. If you are out of seats, email support and a seat is moved across for you — no charge.

They carry a date, and the indicator quietly extends it whenever it checks in and your subscription is live. You should never see the date unless a subscription has actually stopped.

No. The licence check is occasional and failure-tolerant: if the site is unreachable, the tools keep working from the key already in them. A dead website can never take your panel off the chart mid-session.

Everything keeps working until the period you paid for ends. After that the key stops being renewed and the tools stop. Nothing is deleted and re-subscribing brings it all straight back.

It will not work — the key only functions on the machine it was created for. If you both want it, a second subscription or All-Access is the honest route.

Order entry from the chart with live stop-loss and take-profit projection off the current candle, brackets that reflect to the chart and to your broker, automatic break-even, ATR trailing stops, a live risk and reward readout, one-tap flatten, and prop-firm guardrails.

Type the news time and arm it. Seconds before the print, the panel places an OCO buy stop above and a sell stop below at your chosen offset. Whichever side fills keeps your stop, target and break-even; the other is cancelled at the broker. If nothing triggers, both legs cancel a few minutes later. It will never place a straddle late into a print.

No. Order calls are asynchronous with no added waits.

Yes, both, and trading is switched off by default so nothing can fire while you are still setting it up.

Anything NinjaTrader 8 can trade. It was built and hardened on index futures — ES, NQ, MNQ and MES — but nothing in it is instrument-specific.

Not any more. That is now the separate Precision Candle Countdown, so people who only want the timer are not paying panel prices for it.

It watches for liquidity being taken — a run through a previous high or low that gets rejected — and scores what happened out of about 29 points. If the score clears your threshold it prints an arrow, names the level that was swept, and draws the stop and the target it would use.

No. Signals are evaluated on bar close and printed on bar close, and they never move afterwards. Replay the same session twice in Market Replay and the same bars fire.

The sweep itself, how important the swept level was, how violent the raid was, the rejection wick, volume, displacement out of the zone, a market structure shift, a fair value gap and how fresh it is, the session, and real order-flow delta or absorption. Three strong components stacking earns a synergy bonus. A structure break the other way subtracts. The full breakdown of the last signal sits in the bottom-right corner of the chart.

Only for the two order-flow components on historical bars. Live, on any feed that streams bid and ask, delta and absorption work straight away. On plain history those two score zero and everything else runs unchanged.

How often signals like that one, on that instrument and timeframe, reached their drawn target before their drawn stop — measured from its own past signals on your chart. It is a record of what already happened, not a forecast.

Usually one of three filters. The score did not clear the threshold; the bias engine had committed to the other side and the setup did not earn the exception; or the volatility regime raised the bar for the day. The bias and regime are both shown on the chart so you can see which rule was running.

Intraday futures charts. Thresholds are measured in ATR rather than ticks, so NQ and ES both work without retuning anything.

Trend bias on seven timeframes from 4H down to 1m with one weighted verdict, an economic calendar counting down to the next releases, a live news wire, volatility state and reversal risk — and one plain-English call: trade it, or stand aside.

An economic calendar file you point it at, with optional automatic download, plus a real-time headline feed. You choose which currencies matter to you and whether to filter to news that can actually move index futures.

Yes. High-impact events fire an alert at your chosen lead time, fifteen minutes by default, and high-impact headlines can alert the moment they land. It can read new headlines aloud if you want that.

No. It tells you what is happening and gets out of your way.

Shows the time left on the current bar in a small label that rides next to the newest candle, so your eyes never leave price to check it.

This one is anchored to your data feed rather than your PC clock, so it stays honest when the two drift, and it follows price instead of sitting in a fixed corner.

It shows a countdown on time-based intraday charts. On tick, volume or range bars there is no clock to count down to, so it stays quiet.

There is no valid key in its settings. The Machine ID it needs is printed right there on the chart — copy it, activate at My Account, and paste the key into 0. License.

Downloads only work while you are signed in and your subscription is live, which is deliberate — a download link posted anywhere else is useless to whoever finds it. Sign in at My Account and try again.

Copy it again exactly, with no spaces before or after. Keys look like BENP-20260910-4C1CFA2BCBF8. If it still refuses, email support with the address you paid from.

Ask first — nearly everything is fixed the same day, and a reissue or reinstall is quicker than a refund for both of us. If you are inside the 7-day window and still want the refund, it is yours.

Usually the same day. This is run by one live trader, not a call centre, so replies come from the person who wrote the software.

A bank dispute takes weeks, costs both of us, and cannot be sped up once it starts. Almost anything is quicker to just fix — email support and give it a chance.